Service Standards for Workload in Sexual and Reproductive Health - November 2020
Updated Service Standards for Workload in Sexual and Reproductive Health
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Updated Service Standards for Workload in Sexual and Reproductive Health
This document is up-to-date
This guidance is aimed at clinicians who are consulting remotely with patients through a digital channel (e.g. online, email, text, video-link) across healthcare settings in England. We expect the key principles in this document to be generalisable across the UK.
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Read and download the new FSRH Service Standards for Consultations, published in June 2020.
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Read the updated Service Standards for Confidentiality in SRH Services.
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The rapid expansion in the number of providers of online Sexual and Reproductive Health/Sexual and Reproductive Healthcare (SH/SRH) services has enabled and empowered users to access their healthcare in more ways than through a face-to-face consultation with the health care professional. The FSRH and BASHH support these innovations and recognise that these services have enormous potential. They are seeking, however, key assurances in the standards of care and quality of services provided.
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Contemporaneous and high quality record keeping is an important aspect of clinical risk management. It ensures that clinicians and other staff have timely access to information relevant to the patient’s current episode of care. It facilitates clear communication to other involved clinicians justifying decision-making for actions taken. In the event of complaints, untoward incidents and medico-legal cases, accurate and comprehensive documentation supports prompt resolution. In addition, good clinical records support audit, management, planning, policy, commissioning and research. Download the document and save.
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The standard gives practical guidance on how to complete annual appraisal for those healthcare professionals working in SRH full time and for those where it makes up part of their portfolio of work. Guidance includes advice on completing CPD requirements and core activities relevant to SRH.
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The modernised Service Standards for Medicines Management in Sexual and Reproductive Health (SRH) Services relate to best practice guidance for medicines and devices used within these settings and within research trials relating to the field of SRH.
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The modernised Service Standards on Obtaining Valid Consent in Sexual and Reproductive Health (SRH) Services include essential updates for healthcare professionals working for and commissioning SRH services. Updates focus on explaining risk to patients, advice and consent for multimedia and education purposes. They also reference a timely potential change in relationship with the European Court of Human Rights at the time of Brexit. Download the full standards here.
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Risk Management is an approach to improving the quality and safety of health care by identifying circumstances that put patients and staff at risk and acting to prevent or control those risks. The overall aim of any risk management strategy is to make the effective management of risk part of everyday practice. This can only be achieved if there is a comprehensive and cohesive framework in place, underpinned by clear accountability arrangements across the organisation.
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